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EDITOR, - Mina Mills strikingly illustrates the isolation of patients dying in hospital, particularly their minimal contact with both medical and nursing staff as death approaches; this contact was so short that on occasion it could be measured in seconds.1
Greater thought needs to be given to what keeps caring professionals away. In my experience as an observer on a palliative care unit, helplessness in the face of death provokes such anxiety that professional carers develop defences against it.2 Resorting to technology and disease "labelling," busyness, performing routine procedures such as taking pulse and blood pressure may all be seen as defences that are attempts to distance professionals from recognising their own horror at death's challenge to their professional omnipotence. In her classic paper Menzies notes how the ward environment and its procedures may be set up to reinforce defences that protect the staff working there from
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