Measuring goodness in individuals and systems

The traditional qualitative, anecdotal approach to measuring "goodness" is increasingly being replaced by data on effectiveness, safety, acceptability, and efficiency. Patients, funders, commissioners, provider organisations, and heathcare professionals want to know how "good" individual doctors and teams are. Pringle and colleagues (p 704) outline the systems currently in place for assessing goodness. The authors say that measures of quality of care need to be appropriate to the task and that during creation of this data the staff should not be demoralised or demotivated.
 
(Credit: TIM BEDDON/SPL)



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