Introduction of NHS Direct did not cause under-reporting of flu

Despite media interest, the introduction of NHS Direct had no impact on consultations for influenza-like illness and other respiratory infections. Chapman et al (p 1397) compared data on consultations for respiratory diseases in the winters of 1996-7 and 1999-2000, a period preceding and covering the introduction of NHS Direct. They found no basis for the claims that an influenza epidemic had occurred in 1999-2000 but was under-reported because people were contacting NHS Direct instead of their general practitioner.


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Relevant Article

Impact of NHS Direct on general practice consultations during the winter of 1999-2000: analysis of routinely collected data
Rachel S Chapman, Gillian E Smith, Fiona Warburton, Richard T Mayon-White, and Douglas M Fleming
BMJ 2002 325: 1397-1398. [Extract] [Full Text] [PDF]




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